Whitepaper: Transforming Claims Management with AI-Powered Digital Coworkers
Reduce claims leakage (margin erosion), increase operational agility and improve customer satisfaction with AI
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Technologies like ChatGPT have accelerated discussions across boardroom's around the use of AI.
"65% of insurance companies plan to invest $10 million or more into AI technologies in the next three years*".
AI offers claims leaders the capability to ingest, analyze, classify, index and process highly variable, highly unstructured data - such as policy documents, emails, demand letters etc.
Today, claims leaders are forced to use manual labor to deal with these natural language-based tasks, creating pressure on already stretched teams - impacting efficiency, accuracy and customer experience.
Our analysis found that margin erosion (‘claims leakage’) from inefficient and ineffective claims management processes can be as high as 6% of total claim payments.
This represents around $67bn margin erosion for US insurers annually.
This whitepaper breaks down these challenges and presents areas that AI - specifically Digital Coworkers leveraging Generative AI - can enable better claims management.
"Digital Coworkers offer claims leaders an alternative to ineffective, brittle automation technology to overcome capacity and productivity challenges across their teams. Leveraging an AI-first philosophy, Digital Coworkers are far more able to deal with the intricacies and dynamics of the Insurance industry than other tools available in the market today.” Scott Stephenson, Former CEO and Chairperson of Verisk
Use the form to download your copy of the whitepaper today.
*https://www.nasdaq.com/articles/ai-is-helping-insurance-companies-with-underwriting-and-due-diligence
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