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Reduce leakage, increase agility & improve profitability fast.

Digital Coworkers can handle up to 10x the volume of a human worker and are productive from day .

90%
of inbound documents handled by a Digital Coworker for a global insurance conglomerate
70%
of all claims handled straight-through by a Digital Coworker for a Large Insurer
95%
reduction in manual effort across Accounts Payable for a large TPA
90%
capacity boost in the Claims team for a global insurance conglomerate
1-3%
Improvement in loss ratios leveraging Stuart, the Digital Underwriting Assistant
650%
ROI delivered < 8 months for a global insurance conglomerate by automating document indexing and FNOL
90%
of inbound documents handled by a Digital Coworker for a global insurance conglomerate
70%
of all claims handled straight-through by a Digital Coworker for a Large Insurer
95%
reduction in manual effort across Accounts Payable for a large TPA
90%
capacity boost in the Claims team for a global insurance conglomerate
1-3%
Improvement in loss ratios leveraging Stuart, the Digital Underwriting Assistant
650%
ROI delivered < 8 months for a global insurance conglomerate by automating document indexing and FNOL
Read More Success Stories

Working alongside leading brands

Supercharge Claims and Underwriting

Swipe right to meet your new AI-Powered Digital Coworker

Stuart - Digital Underwriting Assistant

Able to review applications and support quote through to bind – enabling your underwriting team to confidently underwrite policies, faster.​

  • Improve quote-to-bind ratio
  • Reduce underwriting losses
  • Extract more data from broker submissions
Meet Your New Digital Underwriting Assistant

YOUR IDEAL EMPLOYEE, DIGITIZED

Able to read, think & intuit just like people, Digital Coworkers come pre-packed with knowledge, skills & capabilities to manage work & collaborate with your human workforce.

Reads Documents & Data

Identifies and interacts with objects on a computer screen. Detects, classifies and understands data in structured and unstructured documents.

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Automates Business Processes

Uses data extracted from systems and documents to upload, download, validate and move between applications or teams. Intelligently apply business logic and rules to execute business processes and workflows.

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Interacts with People

Able to communicate and collaborate with human workers to manage exceptions, handle edge-cases & seek assistance, all in real-time.

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Continually Learning

Captures transactional and meta-data from across our Customer Network to continually improve machine learning models, algorithms & overall performance.

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CUSTOMER SUCCESS

Our Customers see Digital Coworkers as important members of their team

“The Digital Coworkers Roots Automation provides work in conjunction with our Team to optimize our medical claims process. Our Digital Coworkers provide the simplicity and scalability necessary to deliver best-in-class productivity to our clients. Additionally, we value the insights from the Roots Automation Team about our processes, of which, we integrate into our continuous improvement plans for our business practices in order to provide industry leading solutions.”
Kevin Mahoney
President & COO, Carisk Partners
“Everything happened fast, our digital coworker ‘Roxy’ was trained and ready on time as promised! The team at Roots Automation have been a pleasure to work with! They’ve anticipated our questions and respond quickly to our asks and changes.”
Lea Lundquist
VP, Claims Administration, Protective Insurance
“We appreciate all of Roots Automation's efforts to automate a challenging initiative with 500,000+ transaction requests annually. Our internal Center of Excellence was able to get to production faster and more cost-effectively than what we originally planned.”
David Emmer
CIO, Anchin, Block & Anchin LLP
"Insurance companies have a desperate need to automate many business processes for efficiency, but current solutions are limited to rule-based tasks and aren’t insurance industry-specific, limiting their potential, Digital Coworkers lessen our stress over finding and retaining talent, and unburden our teams so they can focus on more impactful work. Roots Automation’s unique approach to automation has improved our employee retention while offering superior economics and enhanced customer experience".
Cathy Carr
VP of Insurance Support Services, Berkshire Hathaway Guard President
"Roots Automation has helped American Exchange automate and improve a lot of our internal data validation and data entry processes. This has both reduced our workload and has reduced human data entry error to almost zero. The best part is that our process with Roots Automation has allowed our agents to do what they do best, and that is talk to people and help them with their individual and Medicare health insurance decisions."
Andrew Hetzler
Chief Executive Officer, American Exchange

Machine Intelligence + Human Ingenuity

By bringing together technology, data, machine intelligence & human ingenuity, our Customers realize significant value, fast.

Increase Capacity

Expand your human workforce up to 90% with trained Digital Coworkers. Better manage fluctuating peaks and troughs in demand. Avoid burnout.

Reduce Cost

Process more work, faster, with greater accuracy. No need to build Centres of Excellence or significant internal capability to manage your Digital Workforce.

Rapid ROI

Each Digital Coworker comes pre-trained with knowledge of documents and processes, enabling them to be operational from day 1. Typically driving 250% ROI for our Customers.

Adopt AI Faster

Our AI models and algorithms are configured to work out of the box, built on a deep repository of tagged system and document data. No need for expensive data, IT or infrastructure investments.

Avoid Disruption

Digital Coworkers plug into your existing ways of working, minimizing disruption and risk associated with extensive change programs

Improve Work

Eliminate the mundane, manual part of people’s work that typically slows them down, produces errors and causes burnout.

ANNOUNCEMENT: the roots
autonomous workforce platform

We are excited to announce the introduction of the Roots Autonomous Workforce Platform - the world's first language-oriented platform that enables insurance knowledge workers to create AI-powered Digital Coworkers using speech and text.

The Roots Autonomous Workforce Platform uses powerful language-to-action AI that allows a Digital Coworker to receive instruction using spoken word or typed text, then generates a fully connected series of steps, a ‘Flow’ for a Digital Coworker to run.

The Roots Autonomous Workforce Platform has been designed specifically for insurance operators, offering an integrated platform to build and manage a digital workforce using speech or text prompts. 

Click here to read more

INSIGHTS, NEWS & RESOURCES

Webinars

Webinar: Unlocking Value with AI-Powered Underwriting

Register for our upcoming live webinar, where we will offer guidance, strategies and insights for your successful transition to AI-powered underwriting

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Whitepapers

Whitepaper: Transforming Claims Management with AI-Powered Digital Coworkers

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Whitepapers

Whitepaper: The Rise of the Digital Coworker

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Blogs

Reflecting on 2023 and Looking Ahead to 2024

Success Story

Increasing speed & accuracy of Claims Document Processing for a large Insurance Conglomerate

GET IN TOUCH

Let's make work more human, together.
Contact Us