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"The pandemic may be over, but COVID still impacts labor availability—directly through sick days and indirectly as disengaged workers leave the workforce or follow the money," HFS Research writes.
And it's true. Studies are pointing towards a growing discontentment among workforces that spans across departments and industries. According to Willis Towers Watson’s 2022 Global Benefits Attitudes Survey, 44% of workers are actively searching for a new job.
And, according to the 2022 Office Worker Survey, 83% of employees report increased job duties following their co-workers' exits during the Great Resignation.
Organizations need a scalable solution to take on the workload left behind by job seekers and disengaged employees. However, it can't just be any solution. Enterprises in particular are in search of digital solutions that interact with human employees and integrate seamlessly into existing workflows, without causing additional wariness among their workforce.
The data trends suggest that the hiring crisis will not ease any time soon, so enterprises can either provide tools and solutions to their employees - or make peace with the repercussions of a discontented workforce.
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