Over the past 2 years, US insurers have enjoyed steadily increasing Premiums and top-line growth as a result of inflation and market volatility.
However, the increasing severity and volume of claims - driving up leakage - erodes profitability and gains from these high premiums. Additionally, rising costs of materials, components and wages is compounding the problem - forcing insurers to seek new solutions to reduce leakage, improve agility and build resilient claims operations.
"Insurance carriers are under constant pressure to augment claims processing with new technologies [such as Automation and AI] and ways of working that can increase accuracy, efficiency, productivity and critically cost.
However, most Chief Claims Officers stressed that such [technology] enhancements are unlikely to do much good if their claims units don’t integrate them productively or understand when and how to use them effectively." Deloitte
Claims leaders face a tough decision - upskill the existing workforce or seek solutions that can augment them.
Watch this 60 min virtual roundtable discussion in which we:
- Offer insights into the uses of Automation and AI in Insurance generally, and claims specifically
- Discuss how leaders are injecting tools like RPA, Intelligent Document Processing, Computer Vision & Natural Language Processing into their claims processes
- Offer real-world success stories in using Automation and AI to improve efficiency, reduce cost and dramatically transform Claims processes
- Share a brief demonstration of a Digital Coworker, utilizing Automation and AI to complete a complex yet very common task in the Claims Management process.
Please use the form to watch the on-demand discussion.
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